PRACTICAL UNDERSTANDING THE ISO STANDARDS – INTEGRATED MANAGEMENT SYSTEM

The ability of healthcare institution to have a single structure for management system utilization enhance quality, safety, customer satisfaction and business growth.

The Integrated System Management approach enables business;

• meet the management system requirement
• improved efficiency
• reduce cost and
• limit redundancy and conflict at the workplace

In this training, we are exploring the many components of the successful implementation, monitoring and application of the Integrated Management System in healthcare focusing on the ISO (International Organisation for Standardization ) elements and how to implement same in healthcare businesses and organisations with the aim to improve patient outcomes, business growth and customer retention.